Help

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  1. Basic Information
  2. Shipping
  3. Images
  4. Sizes
  5. Fabric
  6. Embroidery
  7. Shopping Cart
  8. Checkout Process
  9. Safety & Privacy
 Help Choose A Topic

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1. Basic Information:

2. Shipping:

  • Methods Of Shipping
    • UPS Ground
    • UPS 2nd Day Air
    • UPS Next Day Air
  • Turn Over Times From Order to Delivery
    • Allow 1 Day For Processing
    • Allow 3-5 Days For Embroidery
      • Most Orders are Processed and Embroidered much quicker.
      • Occasionally an item is back ordered from our distributor and can take up to a week longer
    • UPS ground takes usually from 2-3 business days for delivery.
    • UPS 2nd Day Air guarantees delivery on the 2nd Business day from shipment.
    • UPS Next Day Air guarantees delivery on the next business day from shipment.

3. Images:

  • The images on our website are designed to be as big and clear as we can get them.
  • On individual lab coat pages, you can view an image larger by clicking on it.
    • This triggers what is called a ‘modal window’ to open up the larger image.
    • This is designed to bring the larger image up quickly, and to be very visually pleasing.
    • To close one of these image windows, do one of the following:
      • Click on the Close button.
      • Click outside the picture.
      • Hit the Escape Key.

4. Sizes:

  • Men:
    • Men should order their regular suit size.
    • If you’re unsure of your correct size, you can determine your chest measurement by placing a measuring tape snugly around your chest under the armpits.
      • Call us, and we will be happy to help you select the correct size based on this measurement.
  • Women:
    • Women’s sizing is a little more in depth than the simple suit size of Men’s lab coats, but we’ve provided a simple chart which should help you locate your exact size! Click the picture below to zoom in and find your correct size!
      • Women's Sizing Chart
  • What are tall sizes?
    • Tall sizes are available on some Men’s lab coats, and are generally best for those who are 6′1″ or taller. Tall sizes feature longer coat and sleeve length.

5. Fabric:

  • WWF -White Super Twill - This 100% cotton fabric is thicker and heavier than the blended fabrics. It’s high quality, and it holds up well. Click the picture below so to get a closer look!
    • WWF fabric
  • WWSC - White Micro Sanded Twill - This 65/35 Poly/Cotton Blend Fabric is the same fabric as the similar WWVC, but is Sanded for softness and feels a little bit lighter in weight. Click the picture below so to get a closer look!
    • WWSC fabric
  • WWVC - White Performance Twill - This 65/35 Poly/Cotton Blend is slightly thicker feeling than the WWSC, and is slightly rougher to the touch, although still soft. Click the picture below so to get a closer look!
    • WWVC fabric
  • WWY - White Poplin - This 65/35 Poly/Cotton Blend Fabric is similar to the WWVC fabric, but slightly lighter and softer. Click the picture below so to get a closer look!
    • WWY fabric
  • WWT - White Twill - This 65/35 Poly/Cotton Blend Fabric is also very similar to the WWVC fabric, but slightly less soft. Click the picture below so to get a closer look!
    • WWT fabric
  • WWP - White Poplin - This 65/35 Poly/Cotton Blend Fabric is similar to the WWY, but is slightly thinner. Feels similar to a scrub top, but slightly thicker. Click the picture below so to get a closer look!
    • WWP fabric
  • WWXY - White Poplin - This 65/35 Poly/Cotton Blend Fabric is very similar to the WWP. Feels very similar to a scrub top, but slightly thicker. Close up picture coming soon!
    • WWXY fabric
  • BNP - Navy Poplin - This 65/35 Poly/Cotton Blend Fabric is the same as the WWY, but in Navy color. Close up picture coming soon!
    • BNP fabric

6. Embroidery:

  • Embroidery Style:
    • None: This is for those choosing not to get embroidery.
    • Block: Standard plain text
      • Block Monogramming
    • Script: Cursive text
      • Script Monogramming
  • Embroidery Color:
    • We have many colors available for use in embroidery. Click the picture below so to get a closer look, and a good idea of how it will look on your coat!
      • Embroidery Colors
  • Where is the Embroidery for our lab coats done?
    • Downstairs in the lower level of our business.
    • Our wonderful employee Celia does all of our embroidery! You can see her below with our Tajima embroidery machines. Click the picture below to get a closer look!
      • Our Embroiderer Celia

7. Shopping Cart:

  • We use a wonderful new system to sell our lab coats: Foxycart!
    • Foxycart also uses a Modal Window to pop up…
      • This will quickly and easily show you the contents of your cart.
      • From here you can update quantities, continue shopping, or go directly to checkout.
  • When you are ready to checkout go to your cart and click ‘Checkout Now’.
    • This will take you to our shopping server at foxycart.
      • This is designed to make the entire checkout process much easier for you…
        • One page checkout.
        • Convenient password database.
        • Automated shipping integration with UPS.
      • In addition to ease of use, it is safe…
        • Defended with 256-bit Secure Socket Layer encryption to protect your identity.
        • Protected with Hacker Guardian: checked and updated daily.

8. Checkout Process:

Pre Checkout -
Product Details: Check The Box For A 2nd Line Of Embroidery:
Product Details Check The Box For A 2nd Line Of Embroidery
Checkout -
In The Cart: Step 1: Enter Your Email
In The Cart Enter Your Email
Step 1: Enter A Password For Future Use Step 2a: Enter A Billing Address
Enter A Password Enter A Billing Address
Step 2b: Enter A Shipping Address (If Different) Step 3: Shipping and Subtotal Automatically Calculated
Enter A Shipping Address Shipping and Subtotal Automatically Calculated
Step 2b: Enter A Shipping Address (If Different) Step 3: Shipping and Subtotal Automatically Calculated
Enter A Shipping Address Shipping and Subtotal Automatically Calculated
Step 3: Tax Will Be Added If You’re Located In Alabama Step 3: Tax Will Not Be Added If You’re Located Outside Alabama
Tax Added Automatically For Alabama Tax Not Added For Outside Alabama
Step 3: Choose Your Shipping Method Step 4: Enter Your Credit Card Information and Click Confirm!
Choose Your Shipping Method Enter Your Credit Card Information and Click Confirm!

9. Safety & Privacy:

  • Your Safety and Privacy are of the utmost importance to us, and we are doing everything in our power to make sure you are safe & secure our our website.
    • As stated above, our server at foxycart is protected with 256-bit SSL encryption.
      • The server is tested daily by the Hacker Guardian program with Comodo.
    • Credit Cards are processed automatically through our Secure Internet Merchant Account with Paypal Website Payments Pro. It’s 100% Safe and 100% Secure.
  • Bottom Line: You can feel safe when you shop with us.
    • Both FoxyCart and PayPal meet all of the latest and strictest guidelines for privacy and have full PCI compliance.

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